Frequently Asked Questions
How can I get an update on my claim?
You will receive acknowledgement of your claim submission and regular updates on your claim after you file a claim and email it to us.
I need assistance with KYC (Know Your Customer) related documents submission.
Visit our India-Know Your Customer to learn about KYC related queries.
I tracked my shipment, and it appears there is a customs or clearance delay. What should I do?
Customs and clearance delays occur for a variety of reasons.
I am a new customer. How do I ship a package with FedEx?
I am a new customer. How do I ship a package with FedEx?
Can I send prescription drugs to the United States?
You can’t ship prescription drugs to the U.S. unless it’s been approved by the Food and Drug Administration (FDA). However, there are a few exceptions.
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Reach the right person the first time, our contact forms will help you.
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